At Trinity Mortgage Solutions, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of personal information from you:
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Name
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Contact details (phone number, email address, mailing address)
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Employment and financial information
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Property and loan-related details
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Government-issued identification (as required for verification)
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Other relevant documentation for processing your application
We also collect non-personal data such as browser type, device information, IP address, and website usage statistics through cookies and analytics tools.
2. How We Use Your Information
We use your personal information to:
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Process loan applications and provide financial services
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Assess eligibility for products or services
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Communicate with you regarding your inquiry or application
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Provide updates, offers, or newsletters (if opted-in)
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Meet legal, regulatory, or contractual obligations
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Improve our website and services
3. Sharing of Information
We do not sell or rent your personal data. We may share your information with:
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Trusted lending partners, banks, and financial institutions
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Service providers who assist in processing or underwriting applications
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Government or regulatory bodies if required by law
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Third parties as part of a business transfer or legal requirement
All third parties are obligated to maintain the confidentiality and security of your information.
4. Data Security
We use industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
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Access the personal data we hold about you
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Request correction of incorrect or outdated information
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Request deletion of your data (subject to legal or contractual obligations)
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Withdraw consent at any time (if processing is based on consent)
To exercise any of these rights, please contact us at [Email Address].
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the content or privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
Trinity Mortgage Solutions
📧 Email: info@trinitymortgagesolutions.com.au
📞 Phone: +61 435378366